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Payments and packages

Get paid for sessions, packages and classes

Clients pay by card through Stripe: online, from a QR code or with Tap to Pay on your phone. You can also record cash, check, Venmo, Zelle and other payments.

Pup Notes is in development and launching in the US around the end of 2026. This page describes what’s planned for launch.

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Invoice · Sarah M.

For Bella

  • 6-session private package$540.00
  • Behavior evaluation$150.00
  • Paid by card$690.00Paid

Balance due: $0.00

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Invoices and card payments

Send an invoice and your client pays it online. Payments go to your own Stripe account, and clients get a receipt and can see their payment history in the portal.

  • Online payment, a payment-page QR code, or Tap to Pay on a supported iPhone or Android phone
  • Record cash, check, Venmo, Zelle, Cash App, PayPal and other payments you take yourself
  • Correct an invoice after it’s sent, with the history kept
  • Admins can issue refunds

Payments today

  • Max · Private lessonTap to PayPaid
  • Luna · Class packageOnlinePaid
  • Rocky · EvaluationVenmo, recordedPaid
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Packages and class credits

Sell packages of one service, flexible credits for a group of services, or a class series. Credits are reserved when a session is booked and used when it’s completed.

  • Credits come back when a client cancels in time, or when you cancel
  • Your policy decides whether a late cancellation or no-show uses a credit
  • Optional expiry after a set period
  • Adjustments by admins, with a reason recorded

Package · Max

6 private lessons

  • Used4 sessions
  • Booked1 session
  • Left to book1 session
  • ExpiresJanuary 31
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No-show protection

A service can ask clients to save a card when they book. The client agrees to your late-cancellation and no-show fee before saving it, and an admin can charge up to that fee after a missed session.

  • The fee and policy are shown before the client saves a card
  • A confirmation step before any fee is charged, and a receipt for the client
  • Never charged when you cancel or the client cancels in time
  • Package bookings use your credit policy instead, so a client is never charged twice

Charge no-show fee?

Rocky · Evaluation, Thursday 2:00 p.m.

  • Policy agreed at bookingUp to $50
  • CardVisa ending 4242

Cancel · Charge $50.00

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Also included

  • Clear fees

    Stripe’s standard processing fees plus a 0.5% Pup Notes fee. Your clients pay no surcharge.

  • Your Stripe account

    Use Stripe’s Dashboard for payouts and disputes. Stripe issues any Forms 1099-K to you.

  • Business reports

    Revenue, outstanding invoices, unused package credits, cancellations and no-shows, all exportable to CSV.

  • Accounting export

    Export invoices, payments, refunds and fees for your accountant.

  • Policies before payment

    Clients see your cancellation, no-show, expiry and refund policies before they pay.

  • Card details stay with Stripe

    Card numbers go straight to Stripe and never reach Pup Notes.

Want to try Pup Notes when it launches?

Join the waitlist to hear first. The first 100 practices to pay keep $29 a month for as long as they stay subscribed.

Join the waitlist