Clients and dogs
Every dog’s history in one place
Keep households, dogs, intake answers, vaccination records and behavior history together, with private notes your clients never see.
Pup Notes is in development and launching in the US around the end of 2026. This page describes what’s planned for launch.
Join the waitlistBella
Australian shepherd mix · 2 years
- HouseholdSarah and Tom M.
- Known triggersBikes, unfamiliar dogs
- RabiesExpires March 2027Verified
- BordetellaExpires in 12 daysReminder sent
Dog profiles built for training
Each dog has the details that matter for safety and planning: breed or mix, age, weight, vet, medications, known triggers and bite history.
- You’re alerted when a client changes medications, triggers or bite history
- Vaccination records with a photo or PDF of the proof, verified by your staff
- Require current vaccinations for the services that need them
- Clients get a reminder before a required vaccination expires
Vaccinations · Max
- RabiesProof uploaded by Jamie P.Verified
- DHPPProof uploaded by Jamie P.Verified
- BordetellaWaiting for proofMissing
Intake before the first session
Choose the questions your clients answer from a standard set, covering behavior history, triggers, bite history, health, household, previous training and goals, and add up to five of your own.
- Require a completed intake before booking or before the first session
- Clients can update their answers later, and you can see what changed
- Add private notes to any answer
- Safety answers can update the dog’s profile once your staff confirm them
Intake · Luna
Submitted by Elena R.
- Behavior historyAnswered
- Bite historyAnswered
- HouseholdAnswered
- Your goals for LunaAnswered
Behavior cases
Clients log incidents when they happen: what occurred, what came before and after, and how worried they are. You acknowledge the report and add your response, and the history stays together.
- Incident reports from the client portal
- Training programs with goals, and notes you keep private or share
- A history you can show the dog’s vet
- The portal reminds clients it isn’t monitored for emergencies
Incident · Luna
Reported by Elena R.
- WhenSaturday, 7:40 p.m.
- TriggerDelivery at the front door
- ConcernMedium
- StatusAcknowledged
Also included
Households
Several caregivers and dogs on one client account, all seeing the same portal.
Private notes
Your team’s notes stay with your team. Clients only see what you share.
CSV import
Bring clients, dogs, package balances and upcoming appointments from a spreadsheet or another app, with a preview before anything is saved.
Help moving over
Early customers get hands-on help importing their records.
Search and archive
Find any client or dog quickly, and archive past clients without losing their history.
Separate by practice
Your records are yours. Other practices can’t see them, even when they work with the same client.
Want to try Pup Notes when it launches?
Join the waitlist to hear first. The first 100 practices to pay keep $29 a month for as long as they stay subscribed.
Join the waitlist